TeleMedicine sessions within EchoVantage are powered by Mend. The following sections detail the configuration setup needed. A Mend account is required prior to completing this screen, please contact your account manager for more information.
To access the configuration screen, navigate to Configuration>Setup>Third Party Integration and select the Mend tab. A sample screen is shown below with the fields completed.
![Mend Third Party Integration Screen Mend Third Party Integration Screen](/sites/default/files/mend_thirdparty_configuration.jpg)
1. Mend Config - Select the Enabled checkbox when configuration is complete and the agency is ready for TeleMedicine sessions to go-live. This box can remain deselected until all of the configuration is complete and a go-live date has been determined.
2. The following information is provided by Echo once a Mend account has been established:
- Username
- Password
- Organization Id
- API URL
3. These four drop-down listings allow the agency to determine which communication types for email and phone should be used for creating Mend user accounts for both Staff and Clients.
![Staff Communication Types Staff Communication Types](/sites/default/files/staff_communication_types.jpg)
Staff Email Type and Staff Phone Type are populated from Configuration>Staff/Users>Staff>Communications Phone Numbers and Email Addresses grids' Type columns.
![Client Communication Types Client Communication Types](/sites/default/files/client_communcation_types.jpg)
Client Email Type and Client Phone Type are populated from Configuration>Clients>Communications Phone Numbers and Email Addresses grids' Type columns.
4. Location - A location code or codes specifically for TeleMedicine must be defined in the Location Component and selected on this configuration screen. The example above uses TM - TeleMedicine.
- View and edit components by navigating to Configuration>Services/Payers>Components.
- The Location component may have a different agency assigned Component Label. In the example below, it is labeled POS.
![Location Component Location Component](/sites/default/files/location_component_0.jpg)
5. Attendance - All codes that indicate a session will not occur, ie cancellations, must be defined in the Attendance Component on this configuration screen.
- The example has three codes selected that indicate no session: C24, CAN, and NOS.
- This allows a previously scheduled TeleMedicine session to be cancelled with Mend.
- Similar to Location, the Attendance Component may have a different Component Label, or name, on this configuration screen.