With the release of EchoVantage version 3.10 a new feature was added that allows a Service to be created or updated when the Client does not have an open Episode. This was released under the Feature Flag “SERVICE_REQUIRES_OPEN_EPISODE” with the default set to True to maintain the current default behavior of requiring an open Episode.

When entering or updating a Service for a Client that does not have an open Episode for the Service Date and the Feature Flag is set to True

1. The ERROR Client does not have Active Episode for Service Date displays.

2. And Save is not enabled.

When saving a Service for a Client that does not have an open Episode for the Service Date and the Feature Flag is set to False

 3. The WARNING Client does not have Active Episode for Service Date displays

4. And Save is enabled.

** Please contact support to have this feature enabled. **